The Mission of the District Industries centre is industrial promotion with special emphasis on small Scale industrial sector, artisans involved in traditional Industrial sector such as hand loom, handicrafts etc. The District Industries Center also plays the role of facilitator and act as a promotional agency with simplified systems.

District Industries Center is the District Office located in each of the districts of Kerala, under the Directorate of Industries and Commerce, Government of Kerala.

The mission is proposed to be achieved through the following functions:

a) Promoting industrial development and commercial sectors in the district.

b) Creating and extending infrastructural requirements for the development of industries and commerce in the district.

c) Identifying and developing entrepreneurial potential in the district.

d) Providing investment assistance through loans, subsidies, technical assistance, training, development etc. in the district.

e) Strengthening entrepreneurial development through talents such as training and development and carrier counseling in the district.

f) Strengthen entrepreneurial efforts through consultancy services, marketing assistance, human resources development and for nursing of sick units in the district.

g) Promoting women’s entrepreneurship through special programmes in the district.

h) Promote SC/ST entrepreneurs through special programmes in the district.

i) Solving unemployment problem through job generation in the district.

j) Providing Single Window Clearance for setting up of any industrial activity having capital investment of Rs. 2 lakhs and above;

k) Identifying the clusters for industrial development and providing technical, marketing consultancy, training, finance and other development support.

l) Promoting entrepreneurship development clubs in colleges and professional education institutions.

What you can expect from the Center

As part of the commitment to provide quality and cost effective services, which satisfy the needs of citizens, the following norms have been fixed in this regard.

a) Industrial Single Window clearance Board – Licenses, Certificates, will be given within sixty days of the receipt of defect free application.

b) Provisional SSI Registration – Provisional SSI Registration will be issued across the table.

c) Technical Feasibility Reports: will be given within three days of defect free application.

d) Margin Money Loan will be sanctioned and disbursed within one month from the date of receipt of defect free application, subject to availability of fund.

e) Permanent SSI registration will be issued across the table in the case of defect free application.
Amendment to PMT registration will be carried out within fifteen days of receipt of defect free application.

f) State Investment Subsidy
The application shall be processed within forty five days of receipt of defect free application and shall be placed in the next District Level Committee for State Investment Subsidy.

The Committee meeting shall be conducted at least once in two months. Sanction will be issued within one week from the date of meeting.

After execution of agreement Demand Draft for State Investment Subsidy will be issued within thirty days of such agreement subject to availability of funds.

g) Technology upgradation of SSI
Defect free application shall be disposed of within three months from the date of receipt of the application. Application shall be preferred within three months from the date of availing last installment of term loan from financial institution.

h) Marketing assistance:
Applications towards marketing incentive for marketing shall be disposed of within three months from the dare of receipt of application.

i) Price preference
EMD/SD exemption certificate will be issued across the table in the case of defect free application.

j) Land allotment DA/DP/MIE
If land is available application for land allotment will be disposed of within one month from the date of receipt of application. The allotment will be made within seven days from the date of remittance of necessary land value and execution of agreement.

k) PMRY
The list of selected beneficiaries will be published within one day of the selection. The selected applications will be forwarded to Banks within one week.

Training will be organised for selected candidates within 2 weeks of date of receipt of sanction letter from bank.

l) Sick Units Revival Programme
Registration within one week of revival meeting in eligible cases. Revival project report preparation within fifteen days. Start up expenses and margin money loan will be given within one month in eligible cases from the date of DLRC subject the availability of funds.

m) Cluster Development Programme
The Cluster Development approach is based on the premises that clustering helps the SMEs to collectively overcome common problems and thus facilities growth. Clustering not only helps to mobilize financial, technical and human resources but it also generates an easily accessible pool of Capital and skill. DIC will give necessary guidance and assistance to organise and set up Industrial Clusters.

m)Proficiency Interface Cell
Entrepreneurs can make utilize the Proficiency Interface cell functioning in the Districts to get technology details in selected areas. The details of such areas can be made available within seven days.

n) Registration of Industrial Co-operative Societies and handicrafts co-operatives:-
Registration will be issued within thirty days of defect free application

Government Share participation sanction up to Rs. 50,000 within one month from the date of receipt of defect free application and disbursement within two weeks after date of execution of agreement subject to availability of funds.

Withdrawal of amount will be allowed within two weeks from the date of receipt of request.

Grant:
Various grants will be given within one month from the date of receipt of completed applications subject to availability of funds.

Recommendation to DI&C:
All application in which the sanction from Director of Industries and Commerce is required shall be forwarded to Director of Industries and Commerce with remarks within fifteen days from the date of receipt of the defect free application.

While delivering the aforesaid services Center assure all plans of

i) being fair and impartial.

ii) being honest, ethical and professional

iii) being helpful, courteous and considerate

iv) action with care and diligence

v) listening and understanding what you tell us

Center will keep you informed to the program through a wide range of media including internet website “keralaindustry.org”. Responding promptly your questions and queries with accurate information through our electronic enquiry counters in each District Industries Centers.

Service Standards
All efforts will be to provide the highest service standards of service to all citizens in the district. The performance may be measured in the respective area against timely service on various activities being undertaken by the District Industries Centers.

How you can help
To help the Center provide you with quality service you need to

· Provide information that is easily understandable and accurate and as complete as possible.

· Allow adequate time for us to respond to requests and provide feedback on out performance.

How to give your feed back
Center welcome comments from the citizens to help to make the service better. Feed back including compliments, suggestions and complaints are welcome as they help to improve the services.

Should you wish to provide feedback including any complaints about the services you should contact General Manager, District Industries Center in the respective districts.

Checking the performance
Center will evaluate the service against the standards set out in this charter to see if they are meeting these standards.

Centerwill periodically review the standards in the charter to ensure continuous improvement in service delivery.

A copy of the charter is located at internet site “keralaindustry.org”.

Contact address:

The General Manager
District Industries Center
Water Works Compound, Vellayambalam, Thiruvananthapuram – 695 033
0471 2326756
dictvm@sancharnet.in

The General Manager
District Industries Center
Ashramam, Kollam – 691 002
0474 2748395, 2747261, 2749394
dicklm@sancharnet.in

The General Manager
District Industries Center
Near District Hospital , Kozhencherry, Pathanamthitta – 689 654
0468 2214639
tvm_dicpta@sancharnet.in

The General Manager
District Industries Centre
Vellakinar, Alappuzha – 688001
0477 2251272, 2251632
dicalp@sancharnet.in

The General Manager
District Industries Centre
Ozhathil Lane , Near Rly. Station, Nagambadam, Kottayam – 686 001
0481 2570182, 2570042
dicktm@sancharnet.in

The General Manager
District Industries Centre
Cheruthoni, Idukki – 685 584
0486 2235507, 2235410
dicidk@sancharnet.in

The General Manager
District Industries Centre
SIDCO Building , Kadavanthara, Ernakulam – 682 016
0484 2206022
dicekm@md5.vsnl.net.in

The General Manager
District Industries Center
Near Civil Station, Ayyanthole, Thrissur – 680003
0487 2360847
dictcr@md5.vsnl.net.in

The General Manager
District Industries Center
Behind Civil Station, Palakkad – 678 001
0491 2527285
dicpgt@sancharnet.in

The General Manager
District Industries Center
Civil Station Compound, Malappuram – 676 121
0493 2734812, 2734896
dicmlp@sancharnet.in

The General Manager
District Industries Center
Gandhi Road , Vellayil Kozhikode – 673 011
0495 2766563, 2765770
dicclt@sancharnet.in

The General Manager
District Industries Center
Kalpetta P.O., Wayanad – 673 122
04936 202485
dicwyd@sancharnet.in

The General Manager
District Industries Center
Civil Station, Kannur – 670 002
0497 2707522
dicknr@sancharnet.in

The General Manager
District Industries Center
Vidya Nagar, Kasargod – 670 123
04994 255749, 256090
dickgd@sancharnet.in